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Better safeguards for Queensland electricity customers

By James Brown

Moving into a new property in Bellmere involves weighing up a wide range of costs, and one of the most important is how much you'll be paying for energy. After all, prices have been rising for some time now, and customers are left wondering how they can shave money off their bills.

Well the good news is that as of today (1 July), new safeguards have been introduced to offer protection to electricity customers throughout south-east Queensland. This will expand the number of choices that consumers have, while ensuring they are not affected by excessive charges.

Energy minister Mark Bailey said: "Under the national framework, south-east Queensland electricity retailers will be required to offer at least one market contract with no exit fee if a customer decides to switch providers, while all exit fees are capped at $20."

Suppliers will also be required to let their customers know of any price increases that might affect their bills, and they won't be able to charge for any meter tests. Security deposits will also be scrapped under the new scheme.

Last year, the Australian Bureau of Statistics (ABS) revealed that despite a fall in the amount of electricity used by households, prices are nevertheless still on the rise. ABS figures show that on average, Australians are using 4 per cent less electricity than they were back in 2010.

"Put simply, nationally we are using less coal to produce electricity but it is costing more to use," noted Peter Williams from the ABS.

Helping you relocate to property in Bellmere

Here at Ray White Caboolture, we have an extensive knowledge of the Queensland property market and can help you move into your dream home. It doesn't matter whether you're an owner occupier or investor, we can assist with securing your next property in the region.

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